We are confident in the multiple fixes we implemented and have had no issues since the fix implemented around 02z. We will share a postmortem from this incident next week.
Posted Oct 10, 2026 - 15:21 UTC
Monitoring
We have implemented a fix to the processing layer which was causing the issue, and are continuing to monitor and address root causes. Real time observations should be a full capacity.
Posted Oct 10, 2026 - 01:42 UTC
Investigating
We are currently seeing an increase in observations failing to make it to API and Push layers. Incident started around 20z (4pm ET).
Posted Oct 10, 2026 - 01:07 UTC
This incident affected: Data platform (Data storage and processing).